export default {
  // 公共
  common: {
    confirm: "确认",
    cancel: "取消",
    save: "保存",
    submit: "提交",
    reset: "重置",
    query: "查询",
    search: "搜索",
    add: "添加",
    edit: "编辑",
    delete: "删除",
    view: "查看",
    close: "关闭",
    back: "返回",
    export: "导出",
    download: "下载",
    upload: "上传",
    more: "更多",
    all: "全部",
    yes: "是",
    no: "否",
    enabled: "启用",
    disabled: "禁用",
    pleaseSelect: "请选择",
    pleaseInput: "请输入",
    success: "成功",
    failed: "失败",
    operating: "操作",
    remark: "备注",
    time: "时间",
    today: "今日",
    yesterday: "昨日",
    thisWeek: "本周",
    thisMonth: "本月",
    thisQuarter: "本季度",
    thisYear: "本年",
    customDate: "自定义日期",
    startDate: "开始日期",
    endDate: "结束日期",
    language: "语言",
  },
  // 登录页
  login: {
    title: "欢迎登录",
    name: "康策智能CSM系统",
    headerTitle: "康策智能CSM系统",
    userName: "请输入账号",
    passWord: "请输入密码",
    code: "请输入验证码",
    jizhu: "记住账号",
    denglu: "登 录",
    copyright: "上海康策软件有限公司版权所有",
    hotline: "服务热线：021-60713139",
    loginSuccess: "登录成功",
    loginFailed: "登录失败",
    unknownUserType: "未知用户类型，无法登录",
    pleaseEnterUserName: "请输入账号",
    pleaseEnterPassWord: "请输入密码",
    languageLabel: "语言：",
  },
  // 导航菜单
  nav: {
    workbench: "我的工作台",
    submit: "我的工单",
    points: "我的积分",
    quickSubmit: "快速提交",
    workorders: "服务工单",
    reports: "服务报告",
    hospitals: "医院信息",
    customer: "客户服务",
    managerPoints: "客户经理积分",
    account: "账号管理",
    grades: "绩效管理",
  },
  // 页面标题
  title: {
    workbench: "我的工作台",
    submit: "我的工单",
    points: "我的积分",
    workorders: "服务工单",
    reports: "服务报告",
    hospitals: "医院信息",
    customer: "客户服务",
    managerPoints: "客户经理积分",
    account: "账号管理",
    grades: "绩效管理",
    changePassword: "修改密码",
  },
  // 按钮文本
  btn: {
    quickSubmit: "快速提交",
    view: "查看",
    edit: "编辑",
    cancel: "取消",
    close: "关闭",
    detail: "详情",
    process: "处理",
    modify: "修改",
    submit: "提交工单",
    save: "保存修改",
    cancelModal: "取消",
    saveChange: "保存修改",
    query: "查询",
    reset: "重置",
    export: "导出",
    download: "下载",
    upload: "上传",
    generate: "生成",
    add: "添加",
    delete: "删除",
    addOrder: "+ 新建工单",
    addHospital: "+ 添加医院",
    addAccount: "+ 添加账号",
    quickAddOrder: "+ 快速提交工单",
    back: "← 返回",
    preview: "查看报告",
    downloadPdf: "下载PDF报告",
    confirm: "确认修改",
    downloadReport: "下载报告",
  },
  // 表单标签
  label: {
    title: "问题名称",
    description: "问题描述",
    attachment: "附件",
    dept: "提出科室",
    name: "提出人员",
    priority: "优先级",
    type: "服务类型",
    oldPassword: "原密码",
    newPassword: "新密码",
    confirmPassword: "确认密码",
    hospital: "医院名称",
    hospitalName: "医院名称",
    hospitalSearch: "医院名称",
    contact: "联系人",
    contactPerson: "联系人",
    contactDept: "联系科室",
    contactPosition: "职务",
    contactPhone: "联系电话",
    category: "客户分类",
    signDate: "签约时间",
    acceptDate: "验收时间",
    years: "免费维保年限",
    maintenanceEndDate: "维保截止时间",
    manager: "客户经理",
    acceptanceReport: "请上传验收报告",
    acceptanceReportTip: "支持上传PDF格式文件（必填）",
    attachmentTip: "（不超过50M）",
    account: "账号",
    accountType: "账号类型",
    nameAccount: "姓名/账号",
    password: "密码",
    gender: "性别",
    role: "角色",
    status: "状态",
    renewal: "续保完成",
    contractSigned: "合同签署",
    paymentPaid: "款项支付",
    visited: "回访状态",
    visitResult: "回访结果",
    createTime: "创建时间",
    colorTag: "颜色标签",
    currentPassword: "当前密码",
    feedbackchannel: "反馈渠道",
    createat: "提交时间",
  },
  // 表单 placeholder
  placeholder: {
    title: "请输入问题名称",
    description: "请详细描述问题，并可以编辑器直接贴图",
    dept: "请输入提出科室",
    name: "请输入提出人员",
    type: "请选择服务类型",
    feedbackchannel: "请选择反馈渠道",
    createat: "请选择提交时间",
    hospital: "请输入医院名称",
    contactPerson: "请输入联系人",
    contactDept: "请输入联系科室",
    contactPosition: "请输入职务",
    contactPhone: "请输入联系电话",
    search: "请输入",
    keyword: "搜索标题/工单号",
    account: "请输入账号",
    nameOrAccount: "搜索姓名或账号",
    password: "请输入密码",
    newPassword: "请输入新密码（至少6位）",
    confirmPassword: "请再次输入新密码",
    currentPassword: "请输入当前密码",
    remark: "请输入备注信息...",
  },
  // 提示消息
  msg: {
    pleaseInputTitle: "请输入问题名称",
    pleaseInputDescription: "请输入问题描述",
    pleaseSelectPriority: "请选择优先级",
    pleaseSelectType: "请选择服务类型",
    pleaseSelectFeedbackChannel: "请选择反馈渠道",
    pleaseSelectHospital: "请选择医院",
    pleaseInputDept: "请输入提出科室",
    pleaseInputName: "请输入提出人员",
    passwordTooShort: "新密码至少需要6位！",
    passwordMismatch: "两次输入的新密码不一致！",
    pleaseFillRequired: "请填写必填项！",
    submitSuccess: "工单提交成功！",
    editSuccess: "工单修改成功！",
    cancelSuccess: "工单已成功取消！",
    closeSuccess: "工单已成功关闭！",
    passwordChangeSuccess: "密码修改成功！",
    statusChangeSuccess: "状态切换成功！",
    languageChangeSuccess: "语言切换成功！",
    themeChangeSuccess: "主题切换成功！",
    hospitalAddSuccess: "医院添加成功！",
    hospitalEditSuccess: "医院信息修改成功！",
    accountAddSuccess: "账号添加成功！",
    accountEditSuccess: "账号更新成功！",
    passwordResetSuccess: "密码重置成功！",
    reportGenerateSuccess: "报告生成成功！",
    confirmCancelOrder: "确定要取消工单 {orderId} 吗？取消后将无法恢复。",
    confirmCloseOrder: "确定要关闭工单 {orderId} 吗？",
  },
  // 统计
  stat: {
    total: "累计提交工单",
    completed: "已完成工单",
    pending: "待处理工单",
    highPriority: "高优先级工单",
    totalOrders: "总工单",
    pendingOrders: "待处理",
    completedOrders: "已完成",
    highPriorityOrders: "高优先级",
    high: "高优先级",
    medium: "中优先级",
    low: "低优先级",
    mediumPriority: "中优先级",
    lowPriority: "低优先级",
    processing: "处理中",
  },
  // 表格列
  table: {
    id: "工单号",
    priority: "优先级",
    title: "问题名称",
    type: "服务类型",
    status: "状态",
    time: "提交时间",
    submitter: "提交人",
    feedbackchannel: "反馈渠道",
    action: "操作",
    hospital: "医院名称",
    handler: "处理人",
    handleTime: "处理时间",
    handleDesc: "处理说明",
    registrar: "登记人",
    dept: "提出科室",
    category: "客户分类",
    contact: "联系人",
    phone: "联系电话",
    manager: "客户经理",
    signDate: "签约日期",
    usageYears: "累计使用年限",
    maintenanceEnd: "维保截止时间",
    acceptanceReport: "验收报告",
    account: "账号",
    name: "姓名",
    gender: "性别",
    role: "角色",
    createTime: "创建时间",
    hospitalName: "医院名称",
  },
  // 状态
  status: {
    pending: "待处理",
    processing: "处理中",
    completed: "已完成",
    closed: "已关闭",
    active: "活跃",
    inactive: "不活跃",
    normal: "正常",
    warning: "预警",
    urgent: "紧急",
    expired: "已过期",
    renewed: "已续保",
    notRenewed: "未续保",
    paid: "已付款",
    notPaid: "未付款",
  },
  // 优先级
  priority: {
    high: "🔴 高",
    medium: "🟠 中",
    low: "🟢 低",
  },
  // 类型
  type: {
    issue: "故障问题",
    consult: "使用咨询",
    feature: "功能需求",
    other: "其他",
  },
  // 图表
  chart: {
    title: "工单趋势",
    submit: "提交工单",
    complete: "完成工单",
    bar: "柱状图",
    line: "折线图",
  },
  // 日期按钮
  dateBtn: {
    thisMonth: "本月",
    thisQuarter: "本季度",
    thisYear: "本年",
    customDate: "自定义日期",
  },
  // 主题
  theme: {
    blue: "穹宇蓝",
    purple: "星轨紫",
    red: "流金粉",
    title: "更换主题",
  },
  // 语言
  languageSwitch: {
    title: "更换语言",
    zhCN: "中文简体",
    zhTW: "中文繁体",
    enUS: "English",
  },
  // 模态框
  modal: {
    detail: "工单详情",
    edit: "编辑工单",
    submit: "快速提交工单",
    changePassword: "修改密码",
    changeTheme: "更换主题",
    changeLanguage: "更换语言",
    addAccount: "添加账号",
    editAccount: "编辑账号",
    resetPassword: "重置密码",
    addHospital: "添加医院",
    editHospital: "编辑医院",
    detailHospital: "医院详情",
    generateReport: "生成服务报告",
  },
  // 用户菜单
  userMenu: {
    changePassword: "修改密码",
    changeTheme: "更换主题",
    changeLanguage: "更换语言",
    logout: "退出登录",
  },
  // 客户分类
  category: {
    A: "A类（活跃）",
    B: "B类（不活跃）",
    C: "C类（待挽回）",
    AShort: "A类",
    BShort: "B类",
    CShort: "C类",
  },
  // 角色
  role: {
    super: "超级管理员",
    manager: "客户经理",
  },
  // 性别
  gender: {
    male: "男",
    female: "女",
  },
  // 文件上传
  upload: {
    text: "点击或拖拽文件到此处添加",
    hint: "支持上传不超过50M的文件",
    uploaded: "已上传文件",
    remove: "删除",
    rename: "重命名",
    maxSize50M: "(不超过50M)",
  },
  // 积分页面
  points: {
    title: "🎁 我的积分",
    unit: "分",
    rewards: "已获得 {count} 次服务奖励",
    detail: "积分明细",
    points: "积分",
    pointsTime: "时间",
    pointsSource: "来源",
    pointsOrder: "工单号",
    pointsChange: "积分变动",
    pointsDesc: "说明",
    refresh: "刷新",
    rule: "规则",
    availablePoints: "💰 当前可用积分",
    rewardBadge: "已获 {count} 次奖励",
    thisMonth: "本月",
    today: "今日",
    goalTitle: "兑换进度",
    distanceGoal: "还差 {count} 分",
    goalReached: "已达标 🎉",
    rewardName: "康小虎 AI 吉祥物",
    rewardDesc: "限量款 · 智能语音互动",
    goExchange: "🎁 去兑换",
    shortOfExchange: "还差 {count} 分",
    // 操作区
    signIn: "签到",
    signInTip: "+1 积分",
    lottery: "抽奖",
    lotteryTip: "+1 ~ 10 积分",
    submitOrder: "提交工单",
    submitOrderTip: "+1 积分",
    // 历史
    historyTitle: "积分变动记录",
    viewRedeemLog: "查看兑换记录",
    noRecords: "暂无记录",
    pageInfo: "第 {page} / {total} 页",
    prev: "上一页",
    next: "下一页",
    // 兑换表单
    redeemTitle: "兑换礼物",
    redeemSub: "填写收件信息，即可兑换「康小虎 AI 吉祥物」",
    redeemCost: "🎯 兑换消耗",
    redeemCostValue: "-{count} 积分",
    recipientName: "收件人",
    recipientPhone: "手机号",
    recipientAddress: "收件地址",
    pleaseInputRecipientName: "请输入收件人姓名",
    pleaseInputRecipientPhone: "请输入手机号码",
    pleaseInputRecipientAddress: "请输入详细收件地址",
    pleaseInputValidPhone: "请输入有效的手机号码",
    confirmRedeem: "确认兑换",
    cancelRedeem: "取消",
    // 兑换记录
    redeemLogTitle: "我的兑换记录",
    redeemLogSub: "已成功兑换的「康小虎 AI 吉祥物」清单",
    redeemLogEmpty: "暂无兑换记录",
    redeemLogEmptyTip: "快去积攒积分兑换「康小虎」吧！",
    redeemedStatus: "已兑换",
    redeemLogRemark: "备注",
    // 提示
    signedToday: "今日已签到，明天再来吧！",
    signSuccess: "签到成功！ +1 积分 🎉",
    lotterySuccess: "🎉 抽中 {count} 积分！",
    submitSuccessTip: "✅ 提交工单 +1 积分",
    pointsNotEnough: "积分不足，还需要 {count} 分才能兑换",
    pointsNotEnoughShort: "积分不足，无法兑换",
    redeemSuccess: "🎊 兑换成功！「康小虎 AI 吉祥物」已发货",
    drawnToday: "今日已抽奖，明天再来吧！",
    refreshSuccess: "已刷新",
    ruleTip: "📖 签到 +1 · 抽奖 +1~10 · 提交工单 +1",
    redeemSubmitted: "兑换请求已提交",
    // 提交工单奖励
    rewardTitle: "🎉 到账通知",
    rewardBadge: "✦ 奖励已发放",
    rewardDeposited: "1 积分已放入您的钱包",
    rewardReceived: "开心收下",
    viewMyAssets: "查看我的资产",
    distanceToReward: "距兑换「康小虎 AI 吉祥物」",
  },
  // 报告页面
  report: {
    list: "服务报告列表",
    generate: "生成服务报告",
    view: "查看",
    download: "下载",
    remark: "备注",
    search: "输入医院名称搜索",
    typeAll: "全部类型",
    quarterly: "季度报告",
    annual: "年度报告",
    period: "报告周期",
    quarter: "季度",
    year: "年度",
    querySuccess: "查询完成，找到 {count} 条报告记录。",
  },
  // 工单详情
  orderDetail: {
    submitTime: "提交时间",
    statusChange: "状态变更日志",
    operator: "操作人",
    beforeChange: "变更前",
    afterChange: "变更后",
    noAttachment: "暂无附件",
    currentStatus: "当前状态",
    dept: "提出科室",
    name: "提出人员",
    handler: "负责人员",
  },
  // 修改密码
  password: {
    title: "修改密码",
    oldPassword: "原密码",
    newPassword: "新密码",
    confirmPassword: "确认密码",
    submit: "提交",
    cancel: "取消",
    success: "密码已修改",
    pleaseInputOld: "请输入原密码",
    pleaseInputNew: "请输入新密码",
    pleaseInputConfirm: "请再次输入新密码",
    passwordTooShort: "密码长度至少 6 位",
    passwordMismatch: "两次密码不一致",
    oldPasswordError: "原密码错误",
    accountNotFound: "账号不存在",
  },
  // 账号管理
  account: {
    hospitalAccount: "医院账号",
    adminAccount: "管理员账号",
    list: "账号列表",
    addHospital: "+ 添加医院账号",
    addAdmin: "+ 添加管理员账号",
    enable: "启用",
    disable: "禁用",
    enableSuccess: "账号 {id} 已启用",
    disableSuccess: "账号 {id} 已禁用",
    resetPassword: "重置密码",
    defaultPassword: "重置后密码将变为默认密码：123456",
    confirmReset: "确定要重置账号 {id} 的密码吗？",
    resetSuccess: "账号 {id} 的密码已重置为默认密码: 123456",
    pleaseInputName: "请输入姓名！",
  },
  // 客户服务
  service: {
    title: "客户服务",
    monthlyView: "📅 月视图",
    prevMonth: "← 上月",
    nextMonth: "下月 →",
    phoneVisit: "📞 电话回访",
    onSiteInspection: "🔍 现场巡检",
    training: "📚 培训记录",
    gift: "🎁 纪念品记录",
    expiring: "本月到期提醒",
    searchHospital: "按医院名称搜索",
    noRecords: "暂无记录",
  },
  // 通用验证
  validation: {
    required: "此项必填",
  },
  // 通用日期范围
  dateRange: {
    today: "今日",
    yesterday: "昨天",
    thisWeek: "本周",
    thisMonth: "本月",
    thisQuarter: "本季度",
  },
};
